Over the years, I have found there is a certain trajectory to KM conversations. They start with the ‘hard’ stuff: serious conversations about systems, technology and processes. Brows are furrowed, notes taken, and earnest debate is conducted around the relative merits of search tools, DMS, taxonomies, metadata and workflows. Recently a new kid on the […]

Exciting new decade or not, let’s face it, the first 30-odd days of a year can be a challenge. First, there’s ‘Blue Monday’, the somewhat controversially-labelled “most depressing day of the year”. Personally, I much prefer the Samaritans’ ‘Brew Monday’ campaign. Described as a “takeover” of the concept, this encourages reaching out and connecting with […]

The 2020 State of the US legal market report reveals some incremental financial improvements, but suggests a significant productivity problem WHICH LAW FIRM PERFORMANCE INDICATORS DEMAND MOST ATTENTION? WHICH US PRACTICE AREAS ARE EXPERIENCING MOST GROWTH IN HEADCOUNT? _______________________________________________________________ Peer Monitor Perspective _______________________________________________________________ During 2019, most US firms experienced fairly steady overall financial performance, with […]