Digital Journeys

The last two years have been a challenging journey across much of the business world. The legal sector has certainly seen plenty of transformation in that time, much of it focused around the adoption of new, digital technologies and methodologies. Many months of remote and, later, hybrid working have led to greater investment in managing all sorts of legal work digitally, and firms have had to find the closeness to clients that requires continuous attention through collaboration tools and online conversations.

So, it seems time for Briefing to take a look at how far law firms have journeyed towards meaningful digital transformation and where potential still exists for digital interaction with clients to flourish and expand in future. Read our cover story to learn how leaders at Simmons & Simmons, Deloitte Legal, Burges Salmon, Clifford Chance, Linklaters and Weightmans are navigating change and shaping use of new digital tools.

Not only do we ask legal leaders for their perspectives on their digital journeys, in this special Briefing spotlight we also have case studies and other stories from legal sector partners supporting law firms in their quest to cross the boundless sea of change, including FileTrail, Salesforce, ScribeStar, NetDocuments and Thomson Reuters.

So, read on and compare your own progress along the path.

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Where next on the digital journey?

Although legal has been on a digital journey for at least a decade, the challenge now is to ride the wave of change and explore new, digital opportunities that enhance the client experience. Joanna Goodman explores how firms are finding new ways to meet these challenges.

Pointing the way to transformation

Though law firms have embraced many digital technologies over the years, they still have much to learn from other sectors when it comes to joining up information and creating a unified client view. Vincent Perrin, regional vice president at Salesforce, describes the steps towards more meaningful digital transformation.

Mordernising physical records management

The shift to remote work in 2020 advanced the digital transformation efforts of organisations worldwide. In law firms and corporate environments alike, the migration from paper-based processes to electronic files, online applications and digital workflows is happening faster than ever before, says Jon Roscow, commercial director, ROW, at FileTrail.