Collaboration tools have become business-critical for remote working in 2020, but what has happened to the phones? Are law firms missing a trick if they don't also transform their telephony to enable greater flexibility in future?

Where are law firms planning to expand their horizons, and what are the top strategic challenges and changes of 2020?

How are law firms transforming office space, investing in technology, and changing working patterns or policies, for the business landscape after lockdown?

Which factors, opportunities and functionality are most important for leading law firms to make the most of their remote meetings?

Who’s leading BD and marketing functions in law firms, how senior are they, who do they report to, and where have they come from?