Beyond the letter of the law: meeting clients’ new needs In the face of adversity and rapid technological growth in recent years, clients’ expectations of service-delivery elements have shifted — moving towards an increased desire for personalisation, greater value and higher standards. Briefing editor Andreea Dulgheru explores what clients are now prioritising when selecting firms […]

From leveraging insight for business development, to tailoring learning experiences as the world of work changes, leading law firm knowledge management leaders provide practical examples of the power of knowledge growing

How are leading firms tackling the big strategic questions — around innovation, ESG, talent and more — to deliver sustainable and prosperous growth?

How are leading firms practically picking the pinch points for continuous process improvement?

Where are firms finding challenges and opportunities in the choice to take more data-backed decisions?