Caroline Green
Senior partner
Browne Jacobson
Browne Jacobson
Speak up:
Going beyond the gender pay gap
Process events
magazines|June 2024The progress report on continuous process improvement at leading law firms
INSIDE
Make it so
Paul Jarvis, UKIME CEO at Dentons, on future-proofing the firm by cultivating the next generation of decision-makers today
We are the champions
Jonas Puck, professor of international business at WU Vienna, on leadership skills that help build winning teams
Collective AI-ction
Alicia Alinia, chief operating officer at Pogust Goodhead, on strategic opportunities to transform group claims management
WHO'S WHO THIS MONTH
Paul Jarvis
CEO, UKIME
Dentons
Dentons
Speak up:
Harnessing next-gen thinking for a future-proofed firm
Alicia Alinia
Chief operating officer
Pogust Goodhead
Pogust Goodhead
Speak up:
Tech done right — AI-driven success for group claims firms
Jon Grainger
Chief technology officer
DWF
DWF
Case study:
Delivering digital transformation at light speed
Kerry Murgatroyd
IT development manager
Trethowans
Trethowans
Case study:
Level up your teams' e-bundling game
Paul Blackwell
Transformation director
Expleo
Expleo
Industry interview:
Lessons in sustainable transformation
Andrew Lindsay
General manager
LexisNexis Enterprise Solutions
LexisNexis Enterprise Solutions
Industry interview:
Legal’s ‘missing middle’ problem — and how to solve it
Neil Henderson
Director of operations
Peppermint
Peppermint
Industry interview:
Seize the competitive edge with a clear-eyed view
Jonas Puck
Professor of international business
WU Vienna
WU Vienna
Brain training:
How to build a championship team
ISSUE IN BRIEF
How are leading law firms in 2024 practically identifying the opportunities they could grab to improve either efficiency or service levels? Our June feature story gets the picture of process change for pitch-perfect performance from leaders at Charles Russell Speechlys, Norton Rose Fulbright, Simmons & Simmons and Stephenson Harwood.
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We also have a future-focused initiative bringing fresh insight to the decision-making table at Dentons, a practical perspective on AI’s potential to transform group claims management from Pogust Goodhead, how going beyond mandatory gender pay gap reporting is vital for meaningful change at Browne Jacobson, and from WU Vienna we have tips on how leaders can build a championship team.
And in our other news and views:
- Attest Group managing director Paul Suffield considers the strategic opportunities that process-mapping provides
- DWF chief technology officer Jon Grainger discusses how ShareDo is turbocharging the firm’s data journey and AI ambitions.
- Elite head of product Elisabet Hardy believes routine tasks shouldn’t be a drag
- Expleo transformation director Paul Blackwell shares insights on the key ingredients needed for driving successful and sustainable transformation programmes.
- LexisNexis Enterprise Solutions general manager Andrew Lindsay addresses legal’s ‘missing middle’ problem and considers the struggle to achieve one source of truth may finally be over.
- LexisNexis UK marketing insights manager Tahsin Arabi notes that the rapid adoption of genAI among UK legal professionals signals a progressive shift in strategic thinking.
- NetDocuments lead product marketing manager Michelle Spencer explains how strategic adjustments in processes, pricing and client service models can help drive efficiency and innovation.
- Peppermint director of operations outlines the tactical elements and strategic benefits of achieving a single view of the firm and its clients.
- sa.global head of product Paul Foster believes firms can unlock unprecedented operational agility by embracing a linear, transparent process journey.
- Trethowans IT development manager Kerry Murgatroyd highlights the impact Bundledocs is having on the firm’s efficiency by making document bundling a breeze.
SCOPE FOR IMPROVEMENT
How are leading law firms in 2024 practically identifying the opportunities they could grab to improve either efficiency or service levels? Editor-in-chief Richard Brent gets the picture of process change for pitch-perfect performance from leaders at Charles Russell Speechlys, Norton Rose Fulbright, Simmons & Simmons and Stephenson Harwood.
HOW TO BUILD A CHAMPIONSHIP TEAM
Whether in business or sport, good leadership is all about enabling and coaching your team to deliver exceptional solutions to exceptional situations, writes Jonas Puck, professor of international business at WU Vienna and vice-chair of the European International Business Academy.
