Focus tracks:
Leveraging technology to meet client expectations
Andy Wansell
Andy Wansell
Managing director, OJK
Interactive masterclass:
Managing operational threats, uncertainty and risk
Becca Johansson
Becca Johansson
Head of operations, DLA Piper
Focus tracks:
Attract, retain, invest and enable people
Ben Weinberger
Ben Weinberger
Lawyer in residence, Prosperoware
Fast tracks:
Case study - Leveraging technology to meet client expectations
Bob Jones
Bob Jones
Head of UK operations
Talk:
Adding value through strategic partnerships
Catherine Johnson
Catherine Johnson
General group counsel, London Stock Exchange
Panel:
How can firms build operational excellence?
Chris Rowe
Chris Rowe
Founder and empathic designer, Rehumanise
Focus tracks:
Design thinking: Putting the end user at the centre and understanding client needs
Dan Wright
Dan Wright
Partner, Osborne Clarke
Chair of panel:
How can firms build operational excellence?
Danvers Baillieu
Danvers Baillieu
COO, InfoSum
Focus tracks:
Outside the law - case study: Bringing order from chaos in a tech startup
Dave Cook
Dave Cook
CEO, Mason & Cook
Focus tracks:
Case study - How to bring your people with you during change
Dominic Regan
Dominic Regan
Senior director EMEA logistics, Oracle
Panel:
How can firms build operational excellence?
Felicity Burch
Felicity Burch
Head of innovation and digital, Confederation of British Industry
Scene setting:
How businesses are disrupting the future
Jack Diggle
Jack Diggle
VP, global head of consulting, Elevate
Focus tracks:
Managing change and making it stick
James Gilding
James Gilding
Managing director, Mitie document management
Talk:
Adding value through strategic partnerships
James Ormrod
James Ormrod
Chief legal officer, International Personal Finance
Talk:
The OLIL in-house panel - the view from the client-side
Joanna Lorimer
Joanna Lorimer
Director of administration, Hunton & Williams
Talk:
Unconference workshops
Justin Nuccio
Justin Nuccio
European director of finance and operations, Advent International
Panel:
How can firms build operational excellence?
Lucy Vernall
Lucy Vernall
Global general counsel, Funding Circle
Talk:
The OLIL in-house panel - the view from the client-side
Martin Potter
Martin Potter
Group legal counsel, Canary Wharf Group
Talk:
The OLIL in-house panel - the view from the client-side
Matt Newman
Matt Newman
Assistant group counsel, Royal Mail
Panel:
How can firms build operational excellence?
Mike Giles
Mike Giles
Finance director, Fieldfisher
Focus tracks:
Technology has made it easier to measure performance, but are we measuring the right things?
Nathan Cornell
Nathan Cornell
Business and operations manager, Linklaters
Talk:
Adding value through strategic partnerships
Norm Mullock
Norm Mullock
VP, strategy, Wilson Legal
Focus Tracks:
Technology has made it easier to measure performance, but are we measuring the right things?
Rod Harrington
Rod Harrington
COO EMEA, Norton Rose Fulbright
Talk:
Unconference workshops
Sarah Spooner
Sarah Spooner
Head of legal, Vodafone
Talk:
The OLIL in-house panel - the view from the client-side
Sean Twomey
Sean Twomey
Director of marketing and BD, HFW
Focus tracks:
Case study - how to bring your people with you during change
Steven Rowan
Steven Rowan
CFO, RPC
Lightning talk:
The CFO and making things happen
Stuart Whittle
Stuart Whittle
Business services and innovation director, Weightmans
Chair's opening address
Tom Birdseye
Tom Birdseye
Managing director, Elevate
Focus tracks:
Managing change and making it stick
Dr Trevor Gedeon
Dr Trevor Gedeon
Forensic psychiatrist, Chimp Management
Focus tracks:
Harness your inner 'chimp' for personal and professional excellence
William Robins
William Robins
Operations director, Keystone Law
Talk:
Unconference workshops
CONFERENCE DOWNLOADS
If you were unable to attend, or attended and had to choose between the great sessions being offered,
we’ve uploaded the photos and presentation materials.
"Just a quick note to say that the conference today was excellent with a great agenda and a fantastic set of GC’s that helped project very clearly the voice of the client. Well done to the whole team for putting on a very well organised day."
Nick Lakhani, finance director, ASB Law
"Thanks for hosting a great, insightful and eye-opening day, thoroughly enjoyed it."
Steffen Kroh, interim head of projects – business services IT, DAC Beachcroft LLP - Bristol