Andy Sparkes
General manager,
LexisNexis Enterprise Solutions
LexisNexis Enterprise Solutions
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Legal IT landscapes 2019
reports|December 2018Where is legal technology strategy changing as we enter 2019?
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INSIDE
Ups and downs of legal IT
Where are firms' top tech investments transforming legal business life in both efficiency and competitiveness?
WHO'S WHO THIS MONTH
Dan Carmel
Chief marketing officer,
iManage
iManage
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Peter Gill
Chief commercial officer,
Converge Technology Specialists
Converge Technology Specialists
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Kris Clark
Head of AI,
Landmark Information Group
Landmark Information Group
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Samantha Steer
Samantha Steer, Director, large law strategy,
Thomson Reuters
Thomson Reuters
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John Schneider
Vice president, product marketing,
Intapp
Intapp
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ISSUES IN BRIEF
From machine learning to management information, portals to pricing, Legal IT landscapes 2019 once again reveals which areas of tech lie where on Briefing‘s axes of law firm efficiency and competitiveness; probes how much you’re investing in business future-proofing; and this year, for the first time, asks where the trend for greater innovation is being directed. Could the market be facing a stark choice between one strategic direction and another?
Analysis includes:
- What’s best for efficiency? What’s best for competitiveness? Where do they meet in the middle, and does that reflect what’s on your own radar?
- How much influence and spending power does the IT leader have in the business, and what are the biggest deciding factors behind where to invest?
- Do firms now have innovation budgets and leaders, and do they need them? Also, which do you think are the most innovative law firms out there?
- Does innovation strategy diverge along lines of what law firms think they’re really selling?
- Where are robotic process automation and artificial intelligence making the biggest difference to business?
- Where are firms’ more mobile, agile, and arguably ‘smarter’ working models headed – and why?
Which kinds of businesses are most threatening to your firm’s future? The big news is that the Big Four are rising in those particular ranks. However, legal IT leaders appear to be seeing no significant change in their level of executive/decision-making power to invest and counter new competitive forces.
LAWYERS OR OUTCOMES?
For 2019, we asked respondents to consider whether clients were more likely to buy them for the quality/knowledge of their lawyers or the quality/delivery of their outcomes. And it’s noteworthy that this also seems to split firms along innovation lines. More than half of ‘outcome’ firms (56%) channel most innovation investment into client-facing products/ services, while the lion’s share in ‘lawyer- first’ firms goes on improved service delivery (45%).
THE AUTO PILOTS
We know that plenty are making strong progress in the world of document/contract automation – which is not to underplay its continuing high score for efficiency by any means. However, for 2019, we asked where firms were applying ‘robotic process automation’ (RPA), either right now or within the next 18 months.
